Service & Support

Altigreen is an advanced, high-performing, electric last-mile 3-wheeler made for Indian terrains. Designed with high-quality features and advanced technology, it is sturdy,safe and comfortable. Most significantly, it’s much more profitable in terms of running costs and maintenance, making for an increased savings of Rs 4 per km for the user.

At Altigreen, we understand that our responsibility goes beyond merely producing and delivering world class EVs. Our focus is equally on providing impeccable service and support.

Altigreen believes in creating life-long loyal Altigreen customers and offers up-time and service quality which are affordable and meet our clients' expectations.

For Altigreen, customers come first and we continue to have their confidence. We endeavour to provide them with a plethora of services like on-site service support and quick assistance through our mobile service vans, dealers and ASCs.

It is always our focus to use Altigreen's core technology strengths to reduce cost of maintenance by regularly refurbishing the key EV drive train assemblies.

Helping Altigreen EV owners get the best from their vehicles

Altigreen’s core value is to promote carbon free (electric only) transportation and we extend the same value while working with our stakeholders – be it owners or users of our cargo vehicles. We believe in continuous engagement with them on the best EV driving techniques to enhance energy efficiency and ensure safe driving practices.

Altigreen is an advanced, high-performing, electric last-mile 3-wheeler made for Indian terrains. Designed with high-quality features and advanced technology, it is sturdy,safe and comfortable. Most significantly, it’s much more profitable in terms of running costs and maintenance, making for an increased savings of Rs 4 per km for the user.

Offering affordable EVs and repairs

Thanks to 93% of our parts being locally sourced and our in-house technology, our key EV components like motor, gearbox, controller, DC, DC converter, etc, cost significantly less, allowing us to repair and refurbish the key assemblies at a fraction of the cost of new assemblies. This substantially reduces the cost of ownership of Altigreen products.

Using Altigreen Genuine Products (AGP)

Be it parts, accessories or lubricants, Altigreen is working with partners to develop and produce only the best quality and reasonably priced products to enhance our customers’ peace of mind. AGP enhances the performance and life of your EV.

Altigreen is an advanced, high-performing, electric last-mile 3-wheeler made for Indian terrains. Designed with high-quality features and advanced technology, it is sturdy,safe and comfortable. Most significantly, it’s much more profitable in terms of running costs and maintenance, making for an increased savings of Rs 4 per km for the user.

Partnering with state-of-the-art workshops

Altigreen is working with the best dealers in the industry and authorised service centres, who offer modern service infrastructure and tools (IT & MECHANICAL) to keep your EV in best shape.

Developing best service options

Altigreen is working to boost the ownership experience of our valued customers by establishing the best service options in the industry.

Very soon, our select customers will be able to avail of:

  • Extended Warranty (5 years 120,000 km whichever is earlier)
  • Annual Maintenance Contract (flexible options as per customer need)
  • Roadside Assistance (through 3rd party)
  • On-Site Service / Breakdown Assistance (through dealer / ASC)
  • Service Level Agreement (up to 95% up-time)
  • Vehicle Insurance (Policy and claim support)

Find your service locator

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Lucknow
Anandsheel Parivahan
Uttarpradesh
Lucknow
226012
6306879886
8882141439
Address:
C-53, Transport Nagar, Lucknow -  226012
Delhi
Sai Sheerja Auto LLP
New Delhi
New Delhi
110020
8448273298
8882141439
Address:
10 Dsiidc Shed Okhla Industrial Area, Okhla Phase-1, New Delhi - 110020
Ernakulam
EVM Automobiles
Kerela
Ernakulam
683106
8056166111
8882141439
Address:
EVM Automobiles, Altigreen, Opp Pillar No: 157, Muttom, NH -47, Thaikattukara P.O, Ernakulam, Kerela - 683106
Pune
Jubilant Motorworks
Maharashtra
Pune
412307
8956696911
8882141439
Address:
Sr.No,88/1/A, Nearby Bandlkar Nagar, Opposite Lotus Hospital, Shewalwadi Phata, Pune Solapur Highway, Pune -412307
Thane
Jubilant Motorworks
Maharashtra
Thane
400615
9967867156
8882141439
Address:
Survey no 10 hessa no 2 C, G.B. Road, Owale, Near Truevalue, Thane (West), Maharashtra
Bengaluru
Magnum Ventures
Karnataka
Bengaluru
560052
8861660828
8882141439
Address:
No 21/3, 4 Main Road, Ravi Industrial Estate, Industrial suburb, Tumkur Service Road, Peenya 2 stage, Bengaluru, Karnataka
Secunderabad
Raam Electric
Telangana
Secunderabad
500009
7981682075
8882141439
Address:
Survey No 176/2 & 176/3, Sripathi Venkatarao Mansion, Tadbund Cross Road, Secunderabad, Telangana
Ahmedabad
Garnet motors
Gujarat
Ahmedabad
382210
6352193288
8882141439
Address:
Plot No 398b, Fateh Wadi, Vejalpur, Opposite Indian Motorcycle Showroom Sarkhej, Ahmedabad, Gujarat 382210
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Altigreen is an advanced, high-performing, electric last-mile 3-wheeler made for Indian terrains. Designed with high-quality features and advanced technology, it is sturdy,safe and comfortable. Most significantly, it’s much more profitable in terms of running costs and maintenance, making for an increased savings of Rs 4 per km for the user.

Dos & Don'ts

Dos

Use only genuine/recognized company sockets and other electrical parts to prevent electrical leakages.
Wire used for the main socket should be more than 2.5 sq mm, even for extension boards.
Ensure the sockets have proper earthing.
Use MCB in each 16A socket for safety, preferably the RCCB-type circuit to detect earth leakage.

Don'ts

Don’t plug the charger directly into bare wires.
Avoid using chargers of any other make. Use only Altigreen chargers.
Don’t expose the charger to mud, dust, or water
Don’t forget to turn the socket switch off before removing the charger.

Have a problem to report? We are here to take action

Find your nearest service center

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OM Sakthi Automobiles
Delhi
Chennai
110020
F-89/7, OKHLA INDL. AREA, PHASE-I, NEW DELHI, SOUTH EAST DELHI, DELHI-110020.
8882141439

More Details

Car Proton
Gujarat
Gurgaon
226005
F-89/7, OKHLA INDL. AREA, PHASE-I, NEW DELHI, SOUTH EAST DELHI, DELHI-110020.
None

More Details

MAR Motors
Gujarat
Hyderabad
560052
Plot No. 398B, Fatehwadi, Before Sanathal Bridge, after Ujala Circle, Sarkhej, Ahmedabad - 382210
7622003007

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Sreenash Motors
Karnataka
Kolkata
500009
No 21/3, 4 Main road, Ravi Industrial estate,Industrial suburb, Tumkur service road, Peenya 2 stage
8861660828

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Shree Auto
Kerala
Mumbai
682019
Side of N H Bye Pass Vyttila flyover, 49/270, Survey No 751. 3,2, Vyttila NH Service Road, Vyttila, KochI
8056166111

More Details

Vidyut Parivahan
Madhya Pradesh
Pune
None
23-24 E sector, JK road, Govindpura, Bhopal
9425019912

More Details

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Altigreen is an advanced, high-performing, electric last-mile 3-wheeler made for Indian terrains. Designed with high-quality features and advanced technology, it is sturdy,safe and comfortable. Most significantly, it’s much more profitable in terms of running costs and maintenance, making for an increased savings of Rs 4 per km for the user.

At Altigreen, we understand that our responsibility goes beyond merely producing and delivering world class EVs. Our focus is equally on providing impeccable service and support.

Altigreen believes in creating life-long loyal Altigreen customers and offers up-time and service quality which are affordable and meet our clients' expectations.

For Altigreen, customers come first and we continue to have their confidence. We endeavour to provide them with a plethora of services like on-site service support and quick assistance through our mobile service vans, dealers and ASCs.

It is always our focus to use Altigreen's core technology strengths to reduce cost of maintenance by regularly refurbishing the key EV drive train assemblies.